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Posted on December 13, 2007 by Chris @ 9:53 am
Insurance companies and health-care providers ask the most ridiculous security questions every time we cross paths. Name, Address, Date of Birth. Every single time they want this triplet of information under the guise of a security verification. I’ve a very good feeling that this is not for my or my accounts security since it’s all pretty much public information isn’t it? Or at the very least obtainable with little effort. The pessimist in me (who is usually right!) believes this triplet is actually an anti fraud measure. It sucks that anti-fraud actually actually prevails over security with near-essential services like these. Comments:
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I’m often bemused by such companies (and I’ll include my bank here) who call you, talk (at length) about stuff they want you to take up and then demand answers to security questions from you and then seem mystified when I say I can’t talk about that for security reasons
Comment by James Hoddinott — December 13, 2007 @ 11:18 am