Firefox 3 - Is it really quicker?
Posted on July 5, 2008 by Chris @ 2:03 pm

One of the most popular things about firefox 3 is that the plugins provide so much useful extended functionality. This has got to be heavily responsible for it’s phenomenal success.

I was reading firefox_answers on twitter earlier and it’s like a broken record. Plugins are to blame for everything apparently, yet there is no way of knowing which cause you resource issues when FF leaks like the titanic. It’s the fastest browser because X & Y say so Yawn (Excuse me).

Well I’ve not taken the pill yet, I’m running the portable version currently to test the waters. But one thing I’ve not noticed is this apparent speed demon of a browser now it’s set up the way I like it. So, I’d love to see the test results in a common configuration rather than minimal configuration with a handful of the most common plugins installed. Adblock with the juicy lists enabled, a search toolbar, download status bar, realplayer, bookmark manger like del.icio.us and flash enabled. Thoughts?

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Ubuntu update improves network performance
Posted on June 24, 2008 by Chris @ 2:18 pm

I’ve got a box that runs a bunch of smoke pings 24×7 and I have to admit I look at it about once a week. However guilt got the better of me and I decided it was about time to upgrade Ubuntu from a recently up to date v6.06 LTS to v8.04 LTS and I took the JFDI method “sudo update-manager -d” after copying off the smokeping config off box. Well what a surprise this was this morning:


The Standard deviation improvements are right after the upgrade were a pleasant surprise, especially considering this isn’t a local box I’m pinging too.

Got any idea why ? Leave a comment…

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UK doctors ripping off the ill
Posted on May 29, 2008 by Chris @ 9:43 am

I recently had a telephone conversation with a doctor that offered amongst other thing co-codamol on prescription. UK prescription charges are currently £7.10 – the same product can be bought in all pharmacies over the counter for under £2 and online for 49p.
Why can’t they pop a post-it on the prescription for simple over the counter products?

Whats more I did need a prescription drug – The drug actually costs 3p/tab online based on a £5 private prescription. 14 tables.. You do the maths on how much the pharmacy makes and it explains why they are in all large TescOS stores.

I’m not suggesting that a pharmacy’s services aren’t worth the quid or so I saved, but it’s be more fair to the population if the spirit of prescription charges changes a bit.

  • The whole process needs to be more open

  • The process should focus on good value for the consumer and independent pharmacies

  • Make the prescription cost be a cap

    1. 49p analgesics should never be charged at £7.10

    2. Loose cheap medication should have a dispensary charge, tab charge and be capped.

Rant over

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Coolest advert of the spring
Posted on May 28, 2008 by Chris @ 2:46 pm

Without a doubt this is the coolest advert I’ve seen this year so far!

Just remember that bottled water is no good for the environment!

Like all adverts that are better than half the re-runs it comes with a “how we did it” video too.

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Nine Inch Nails 100% free and DRM free album
Posted on May 5, 2008 by Chris @ 9:17 am

NIN have for some time been uploading their work to trackers but today is the next step. After releasing a free track on facebook yesterday to generate buzz they have now released their new album “the slip” to the web for free, with thanks for fans loyal support.
http://theslip.nin.com/

Looks like http://topspin.net are involved – I can’t see any news on their site about it. I’d hazard a guess that they’ll be running a heap of future online releases and that this freebie is a a very cool beta test.

We envision a future where artists can market their content directly to fans. Topspin builds the web applications that enable the distribution and marketing of this digital content.
Our first release is in very limited Beta. Please watch this space for more developments.

Whatever, it’s DRM free and I hope it puts more chill wind up the music industry.

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Bad blogger
Posted on April 30, 2008 by Chris @ 7:58 am

...and I started so well with a good rant about a lame holiday company that don’t work over Christmas.

...and it’s the same reason I’ve not been posting on the corporate blog too. I’ve been working on a great project on the other side of the business as sort of a skills transfer and abuse basis :) It’s been pretty intense process, but we’ve proved that tiny teams of smart & dedicated people can produce something wondrous that far exceed expectations (and sometimes scope too ;)).

Next job, Upgrading wordpress and my expenses… Bad bad blogger.

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Stupid “Security” Questions. Get a clue Insurance companies.
Posted on December 13, 2007 by Chris @ 9:53 am

Insurance companies and health-care providers ask the most ridiculous security questions every time we cross paths. Name, Address, Date of Birth. Every single time they want this triplet of information under the guise of a security verification. I’ve a very good feeling that this is not for my or my accounts security since it’s all pretty much public information isn’t it? Or at the very least obtainable with little effort. The pessimist in me (who is usually right!) believes this triplet is actually an anti fraud measure.

It sucks that anti-fraud actually actually prevails over security with near-essential services like these.

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Bloody Banks! Phone line quality is worth paying for.
Posted on November 7, 2007 by Chris @ 8:03 pm

I should leave…

Dear [Director of customer service@bank],
It should not take 11 minutes and 9 seconds of my life to request a new internet banking password. You need to fix this experience!

I honestly thought that after a minute I was doing well, I got none of the questions wrong and had the account number to hand like any good caller should.
How the hell do you explain an overseas phone line so bad I have to spell out my name and an ‘officer’ who does not understand the phonetic alphabet for god sake?

Your off shore call center could process far more calls with higher satisfaction if the call transit was not noisy and compressed beyond reasonable clarity levels, so where is the sense in that?
Your call handlers would make less mistakes if they knew and used the phonetic alphabet too.
Then I hold for four and a half sodding minutes whilst they “raise my request”. WTF! That’s one button push in my book, so with respect your system is very very broken.
Lastly, I want this information so I can use the account. Why does it take 10 days for a letter to arrive??!! Surely your not posting it from the call center, are you?!?

May I respectfully suggest you pay an English speaking mystery shopping company to report on your service? Or perhaps still survey your customers anonymously. (No point in teaching your customers how to get phished!)

I look forward to your prompt response. If I fail to hear back from you within 14 days I will assume you don’t give a rats’ ass about feedback and want me to take that my savings account and ISA’s elsewhere.

Regards,

Moi

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Stop Motion Haircut
Posted on September 30, 2007 by Chris @ 10:20 am

One of the most creative videos I’ve seen in ages. Enjoy!

You can see more of Tony & Pauls work at freeposterfilms.com.

Got to stop lurking around online entertainment and get on with my laundry & packing, I’ve got two very full weeks on the road ahead at APWG and MAAWG.

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eBay, Paypal and their SPF own goal!
Posted on September 17, 2007 by Chris @ 8:26 am

Trying to research a few errors in my maillog relating to spf revealed an own goal by the top pished company in the world.
Taken from the de-facto SPF implemetation:
"use constant default_max_dns_interactive_terms => 10; # RFC 4408, 10.1/6 "

10 interactive terms. Ten is the default, because SPF is supposed to be a “light check”.

With eBay/PayPals current deployment of SPF they have scored an own goal. Its so complicated that it does not conform to the RFC and fails (in the defacto implementation) with a permanent error.

Take a quick look at why is fails the 10 record test:

mx
include:s._spf.ebay.com
include:m._spf.ebay.com
include:p._spf.ebay.com
include:c._spf.ebay.com

s._spf.ebay.com
ip4:66.135.209.192/27
ip4:66.135.197.0/27
ip4:64.4.240.64/27
ip4:64.4.244.64/27
ip4:66.211.161.0/25

m._spf.ebay.com
ip4:66.135.215.224/27
ip4:216.33.244.96/27
ip4:216.33.244.84

p._spf.ebay.com
ip4:67.72.99.26
ip4:206.165.246.83
ip4:206.165.246.84
ip4:206.165.246.85
ip4:206.165.246.86
ip4:64.127.115.252
ip4:194.64.234.129/27
include:p2._spf.ebay.com

p2._spf.ebay.com
ip4:65.110.161.77
ip4:204.13.11.49
ip4:204.13.11.51
include:liveworld.com
include:emarsys.net

liveworld.com
a:mail.liveworld.com
a:smtp.liveworld.com
a:mail.mccmedia.com
mx:smtp.liveworld.com
a:sjc.liveworld.com
ip4:63.80.14.0/23
ip4:208.64.132.0/22
-all (wow)

emarsys.net
ip4:81.223.46.25
ip4:81.223.46.26
ip4:81.223.46.27
ip4:81.223.46.28
ip4:81.223.46.29
ip4:81.223.46.30
ip4:81.223.46.10
ip4:81.223.46.11
ip4:81.223.46.12
ip4:81.223.46.13

c._spf.ebay.com
ip4:12.155.144.75
ip4:62.22.61.131
ip4:63.104.149.126
ip4:64.68.79.253
ip4:64.94.204.222
ip4:66.135.215.134
ip4:67.72.12.29
ip4:193.28.178.23
ip4:193.28.178.24
include:c2._spf.ebay.com

c2._spf.ebay.com
ip4:80.93.9.10
ip4:195.234.136.12
ip4:203.49.69.114
ip4:209.63.28.11
ip4:210.80.80.136
ip4:212.110.10.2
ip4:212.147.136.123
include:c3._spf.ebay.com

c3._spf.ebay.com
ip4:213.219.8.227
ip4:216.113.168.128
ip4:216.113.175.128
ip4:216.177.178.3
ip4:217.149.33.234
ip4:220.248.6.124
ip4:67.72.12.30
include:c4._spf.ebay.com

c4._spf.ebay.com
ip4:216.113.188.112
ip4:80.66.137.58
ip4:212.208.64.34
ip4:216.113.188.96
ip4:216.33.244.6
ip4:216.33.244.7
ip4:63.80.14.17
ip4:216.113.175.152
ip4:216.113.175.153

Pheww.. Do you think that’s more than 10 entries? No wonder it’s not helping ;)

[X] Your infrastructure is too complicated.
[X] You have more money (and networks) than …...... ;)
[X] Your good intentions went to waste.
[X] Your using a ~all record when your business dictates -all.

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    Recent Entries
    Firefox 3 - Is it really quicker?
    Ubuntu update improves network performance
    Mailchannels TrafficControl update
    UK doctors ripping off the ill
    Coolest advert of the spring
    Mailchannels first impressions & its feedback loop
    Wogan to quit over eurovision voting?
    MailChannels "free beer" edition
    Nine Inch Nails 100% free and DRM free album
    Bad blogger
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    Stupid "Security" Questions. Get a clue Insurance companies.
    Bloody Banks! Phone line quality is worth paying for.
    Stop Motion Haircut
    eBay, Paypal and their SPF own goal!